Questions & Answers

  1. Are you locally owned and operated?
  2. What geographic area do you serve?
  3. Do you use your own employees or do you use subcontracted labor?
  4. When can the job begin?
  5. The last painter we hired would work for a few days, then they would leave for a couple days. Always starting and stopping. Will you stay on the job once you begin?
  6. Who does the painting/paperhanging?
  7. Who will supervise the job?
  8. Do you have references?
  9. What kind of paint do you use?
  10. Is The Final Coat insured and licensed?
  11. Can you help with other things besides painting, like wall and ceiling repairs, wallpaper, tiling or carpentry?
  12. I’ve had bids before that are high, low and all over the place. Why?
  13. What’s the difference between a good paint job and a bad one?
  14. Do you have a warranty?
  15. What about wallpaper hanging?
  16. What size, type jobs do you specialize in?
  17. Does someone have to remain home while the painting is being done?
  18. What do I have to do in order to get ready for the painters?
  19. How often should you have to paint the interior?
  20. What kind of surface preparation is done?
  21. How many painters will be in my home?
  22. What if I don’t like the color I picked?
  23. I have oil-based paint on my trim now, can I switch to an acrylic latex enamel?
  24. How do I get an estimate?
  25. My friend has this color in their house that I like, can I use it in my house, and will it look the same?
  26. I have some cracks that always reappear, is there anything we can do?
  27. We have drywall damage… Do we need to have that repaired before the painters come?
  28. Which is better for repainting interior walls, latex or alkyd based paint?
  29. How long should I wait before cleaning my windows after painting?
  30. What happens if I contract with someone who is not properly insured and one of their workers later claims to have gotten hurt while working on my home?
  31. Why is painting so expensive?
  32. What can we do with leftover paint from prior years?
  33. How do I select my colors?
  34. Which paint sheen should I use?

  1. Are you locally owned and operated? Yes. The Final Coat Inc was established in 1984 and is owned by Ted and Renee Wetzel. We operate out of our shop and office at 125 Kelly Avenue, Akron, Ohio (near Good Year world headquarters and near Hoban High School). We also have an office in Mayfield Village (near Progressive Insurance).Top
  2. What geographic area do you serve? We serve the east side and south side of Cuyahoga County, the west side of Geauga County, all of Summit, Medina, Stark, and Portage counties. We will travel to other areas if it serves your needs.Top
  3. Do you use your own employees or do you use subcontracted labor? We have our own fully trained staff of full time painters. A crew leader works with you from the beginning to the end of your project. Our reputation means everything to us, which is why we have a thorough new hire process, including a detailed background check and drug testing. We even have security clearance from the Federal Government to work inside Federal Buildings. We won’t “roll the dice” by subcontracting the work that you’ve trusted us to do.Top
  4. When can the job begin? We start our jobs on a first come first serve basis. We keep an on-going list of awarded jobs.Top
  5. The last painter we hired would work for a few days, then they would leave for a couple days. Always starting and stopping. Will you stay on the job once you begin? Yes. We’ll stay with the project and work until your painting is completed. The same crew leader will work on your job from start to finish because we assign different crews to different jobs.Top
  6. Who does the painting/paperhanging? We have a staff of 8 full-time painters. Our most tenured painter has been with the company 7 years. All the painters are employees of The Final Coat Inc. We do not use subs.The Final Coat Inc. uses the “Lead Painter” system. Each of our Lead Painters manages a set crew of 1-2 painters. Although crewmembers change from time to time, the continuity this system offers has many advantages. For example, they are more productive and efficient as a team because they understand each other’s styles and skills.Top
  7. Who will supervise the job? The Crew Leader does daily inspections of the project and will set up a mid-point walk through with you. This will insure that you and the crew are on the same page.Top
  8. Do you have references? Absolutely! References are available on our satisfied commercial customers page of this web site. If you wish, we will put you in touch with customers who are willing to speak to you directly. We are proud that over 78% of our annual business is from referrals or repeat customers.Top
  9. What kind of paint do you use? We use top quality paints from most major brands. The brand of paint used on a project can be influenced by many factors including customer preference, the nature of the project, and the actual bid specifications.Top
  10. Is The Final Coat insured and licensed? The Final Coat Inc. insures all our workers against worksite injury under the Ohio Bureau of Workers Compensation and we are insured for up to $1,000,000 for property damage that may be caused as a result of our work.Top
  11. Can you help with other things besides painting, like wall and ceiling repairs, wallpaper, tiling or carpentry? We have the ability to do some handyman duties such as light carpentry, minor drywall repair, wood replacement, faucet replacement, etc. If you have a need, just ask and we will see what we can do to help.  We also do gutter cleaning, install gutter guards and pressure washing.Top
  12. I’ve had bids before that are high, low and all over the place. Why? The cost of a job is usually determined by the level of thoroughness, attention to detail and quality desired. For example, it costs more to properly prepare a surface for painting than to give it the “quick once over”. We would be happy to review, in detail, our calculations for your project so you can make a fair comparison with other bids.
    The most expensive job is the one you do twice! We have all the advantages (and costs) of a well run, long term company: workers compensation and liability insurance, health insurance, training, administration & management, taxes, …so that we are here today, here tomorrow.Top
  13. What’s the difference between a good paint job and a bad one? Evaluation, consideration, preparation, and care! Extensive evaluation of your situation & goals; consideration of the optional solutions; proper preparation of the surface; by caring crafts-people… these are the keys to a good paint job. It also requires an extensive knowledge of different painting techniques and materials, and the skill and commitment to execute it well.Top
  14. Do you have a warranty? Yes, a one-year limited warranty on most work.Top
  15. What about wallpaper hanging?Fine wallpaper hanging is an art. We do not have a wallpaper hanger on staff but can refer you to someone that we trust.Top
  16. What size, type jobs do you specialize in? No job too small or too large. We will do about any size project. We estimate a project if it’s over $400.00, if it’s under $400.00 then we will do the job on a time and materials basis. If you would like an estimate for a project that is under $400.00, we will be happy to do that for a fee of $45.00.Top
  17. Does someone have to remain home while the painting is being done? No. This presents no problem whatsoever for us. We normally arrive on the job before you leave for work and special arrangements can always be made to pick up a key ahead of time if needed. We have never had a problem when it comes to the trustworthiness of our painters. Your home will be respected the same as it would be if you were there.However we also realize that some people are uncomfortable with leaving workmen in their house unattended. We understand this hesitation and we are not offended by that.Top
  18. What do I have to do in order to get ready for the painters? When we come in to paint your home we are expecting to handle everything ourselves. We move all of the furniture into the middle of the room. All furniture and belongings are carefully covered and all floors are protected with the proper drop cloths during painting. The only items we ask the customer to move are the small knick- knacks, pictures and light window treatments and curtain type items.
    Upon completion of the painting we will place all furniture back in the location that it was removed from. We do offer a setup discount of 10% of the total cost of the job if you would like to set the areas up for painting yourself. Setup would consist of placing all furniture in the center of the area to be painted, removing all pictures, window treatments, switch plates and receptacle covers. Upon completion you could then put everything back in place.
    With customer setup you do not need to cover all of the furniture and belongings. We will provide all coverings and drop cloths. If the areas to be painted are empty or the home vacant when we give you your estimate then obviously we cannot offer a setup discount as that is already factored into your estimate.Top
  19. How often should you have to paint the interior? Many factors can contribute to that.
    1. The quality of the paint used is of the utmost importance.
    2. The amount of traffic through a particular area.
    3. Whether or not there are smokers in the home.
    4. Is there a fireplace that is used on a regular basis during the winter months, and does the damper work properly?
    5. How many children and their ages?

    There are too many factors to take into consideration, and each home can be different. However a good quality job done by a professional crew under normal conditions should last anywhere from 6-10 years. Call us and we will be happy to evaluate your particular situation and offer you a more precise answer.

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  20. What kind of surface preparation is done? Most surface preparation will be done based on your individual expectations. We can do as much or as little as you like. Preparation is a major part of your painting investment and we want to deliver what you expect. Although, there are some preparation steps that we will not skip.All exterior surfaces will be washed and peeling areas will be scraped. If you wish, we can sand peeling edges and caulk as needed.All interior surfaces will have adjacent surfaces protected and necessary steps taken to ensure adhesion. Further preparation will be based on your desires.Top
  21. How many painters will be in my home? While every job is different normally you can expect a crew of 2-3 painters.Top
  22. What if I don’t like the color I picked? We want you happy upon the completion of your job. But regardless of the quality of work done, if at the completion you are unhappy with the color you choose, you most likely will not use our company again. Every painting contractor has had a job where the customer liked the quality of work, the crew and everything about the company but they were unhappy with the colors used and now their whole perspective is clouded and they view the job as a bad experience.
    After selecting a painting contractor, the selection of colors to be used is the next most important decision that you need to make. Take your time on color. You may want to take advantage of  our color consultation. Then you can buy a quart of paint to try it on a couple of different areas of your home as well as in different types of lighting if you feel you need to. This expense may pay off in the end and is much cheaper than repainting a room or entire house if you end up unhappy with the color chosen.Top
  23. I have oil-based paint on my trim now, can I switch to an acrylic latex enamel? Yes. However there are necessary steps that must be taken first in order to assure success. Excellent preparation will be needed to make this change.Top
  24. How do I get an estimate? You may request an estimate by calling us at 330-786-0961 or 440-449-0961.Normally, estimates are scheduled during the day between 7:00 a.m. and 3:00 p.m. Monday through Friday.  Evening estimates are typically on Wednesdays.Top
  25. My friend has this color in their house that I like, can I use it in my house, and will it look the same? We can get the same color, but keep in mind that every house is different and the color may not look the same or have the same effect in your home as it does in theirs. Find out from your friend what the color is and get a sample. Paint an area approx. 6′ x 6′ in a few different sections and check how it will look in your home. Lighting, carpet, furniture and other factors may give it a different look in your home.Top
  26. I have some cracks that always re-appear, is there anything we can do? Cracks can always be repaired and regardless of the preparation done some may reappear. Paint and patching compounds cannot hold two surfaces together. We will do our best to give you a longer lasting repair.Top
  27. We have drywall damage… Do we need to have that repaired before the painters come? Our painters are experienced in drywall repair and replacement. Virtually any repairs that need to be made can be done as part of the preparation work we do prior to painting.Top
  28. Which is better for repainting interior walls, latex or alkyd based paint? For most applications, a latex paint will offer many advantages over alkyd paint. In most available products you will receive better color retention and the finish will be non-yellowing. Additionally, the latex products will have a lower odor and dry faster.Alkyd will provide a smoother finish on trim but will yellow and smell for weeks.Top
  29. How long should I wait before cleaning my windows after painting? We always recommend waiting 30-days before allowing any cleaning agents to come in contact with the new paint. Paint dries in a matter of a few hours but all paint goes through a curing process, which takes longer.Top
  30. What happens if I contract with someone who is not properly insured and one of their workers later claims to have gotten hurt while working on my home? You as the homeowner can be held personally responsible for injuries sustained by an uninsured worker while they are on your property. You can be in a very awkward position with your own insurance company as a result of this type of accident. Most people do not realize this, but it can be verified by a phone call to your attorney or insurance agent. Always ask for verification of insurance if you have any doubt. And remember a contractor’s general liability insurance is not the same as workers compensation!Top
  31. Why is painting so expensive? Painting like everything else is expensive. We realize that. In the last 18 years, what we have to pay out in labor has doubled. The cost of paint has increased about $10.00 per gallon. Insurance for a business is astronomical. So you are absolutely right, it is expensive. But not when you look at the cost of painting compared to carpeting, fabric, wallpaper etc. at about $25.00 to $50.00 per square foot compared to painting at about $1.00 to $2.00 per square foot, it doesn’t seem too bad.Top
  32. What can we do with leftover paint from prior years? You can save leftover paint for touch up if needed. You may never use it but you can never tell when a surface will get damaged or you need to make a repair at a water leak. Paint will stay fresh in a well-sealed can for many years. It can also serve as your record for which colors and product were previously used.Top
  33. How do I select my colors? When you decide to have us do your painting project, you will see an option for a color consultation on the estimate. You can take advantage of that or visit your local paint store to choose a color.Top
  34. Which paint sheen should I use? Paint sheens will have an aesthetic purpose and a practical purpose. Choose a sheen that you like but keep in mind that higher interior sheens are more washable and resist marking better.Generally, we use flats for ceilings; eggshell or satin for walls; satin or semi-gloss for trim. Most of our exterior projects are done with gloss or satin to ensure more durability.


The Final Coat: Residential | Commercial

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